How it works
Post, get bids, confirm, delivered, rate.
Local drivers with pickups and hay trailers, and the people with hay to move. Here's exactly how it works on each side, including the parts that go wrong.
For shippers
Five steps, no phone tag.
Post
Pin the bales and the drop-off, count them, pick a date. You see the estimate right away. We confirm your number with a texted code.
Get bids
Approved drivers near the pickup get a text. Each one takes it at the estimate or bids, and you get a text per offer.
Confirm
Compare price, trailer and ratings, then pick one. The booking locks, and you each get the other's number.
Delivered
The driver taps en route, loaded, delivered, and you get a text each time.
Rate
Rate the driver, and they rate you. Both show on future hauls.
For drivers
Sign up, get approved, take it or bid, haul, get paid.
Sign up
Home town, radius, trailer and capacity (10-bale or 17-bale), and three attestations: insurance, licence, securement.
Approved
Admin reviews every profile by hand and texts you once the job board is open to you.
Take it or bid
You get texted for hauls inside your radius. The shipper picks a driver. You get a text if it's you.
Haul, get paid
Update status as you go. The shipper pays you directly. Then you rate each other.
Money
How payment works (for now)
There's no payment system on the site yet. The shipper pays the driver directly with e-transfer, cash or cheque. The price is whatever you confirmed: the estimate, or the bid you picked. Agree on the method before the first bale goes on.
Online payment and holding funds until delivery are planned for later. Until then, we don't touch the money.
Vetting
What “approved driver” actually means
Before a driver sees a single job, we've confirmed their phone number with a texted code, admin has read the profile (trailer, capacity, home town, radius), and they've attested to three things: insurance that covers hauling for hire, a licence valid for their unit, and securing loads to Alberta rules.
What we don't do yet: background checks, driving abstracts, or checking insurance papers. That's attestation, not verification, and we'd rather tell you than let you assume. Ask your driver to show you their insurance if the load's worth a lot. Ratings fill in the rest over time.
When it goes wrong
Cancellations, damage, disputes
How do drivers get paid?
The shipper pays the driver directly: e-transfer, cash or cheque. Payments on the site are coming later. For now, agree on the method when you confirm, and settle up on delivery.
What happens if a driver cancels?
The driver taps “Can't make it” and gives a reason. The haul goes straight back on the board, you get a text, and other drivers can offer again. Admin sees every cancellation, and repeat no-shows get their profiles paused.
What happens if a load gets damaged?
Tap “Report a problem” on the haul. That opens a dispute, and admin contacts both sides, hears it out and writes down the outcome. We're not an insurer and we don't hold money, so we can't force a payout. Settling up is between you and the driver's insurance. Photograph the bales before they're loaded.
Not for shippers who need
- Very large commercial volumes. If you're moving hundreds of bales on a schedule, a trucking company with semis will beat a pickup and trailer on price per bale. We'll say so.
- Loads that need a super B. Not yet. Drivers here run 10-bale and 17-bale pickup-and-trailer units.
- Hauls outside Alberta. Both pins need to be in Alberta. Crossing a border brings federal carrier rules our drivers aren't set up for.
- Same-day emergencies. Sometimes a driver can go today. We can't promise it. If the cows are out of feed tonight, call around too.
Not for drivers who
See who driving isn't for: no trailer, no insurance, can't secure a load, or want guaranteed daily work.